1. Introduction
This Privacy Policy explains how Vasectomy Central collects, uses, discloses, and protects personal information in compliance with applicable Canadian privacy laws. By using the Site and/or our services, you consent to the practices described in this policy.
2. Information We Collect
- Personal and Health Information: We collect personal and health-related information, including medical history, necessary for the provision of vasectomy procedures and care.
- Usage and Technical Data: We automatically collect technical data such as IP address, browser type, pages visited, and cookies to improve the functionality of the Site.
3. How We Use Your Information
We may use the collected information to:
- Provide, operate, and maintain our services and website.
- Facilitate communication with you, including appointment bookings.
- Comply with legal obligations and protect our rights.
- Provide personalized experiences or marketing communications, with your consent where necessary.
4. Legal Basis for Processing
By completing the intake form or using the Site, you consent to our use of your personal information for business-related purposes, including communication via text, email, and phone. You may withdraw your consent at any time by contacting us.
5. Data Sharing and Third Parties
We may share your personal information with third parties, including:
- Legal authorities, if required by law or to protect our rights.
- Service providers who assist in providing our services. We will not share your information with third parties except as authorized or required by law.
6. Cookies and Tracking Technologies
We use cookies to remember your preferences and analyze site usage. You can manage your cookie settings through your browser settings.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
8. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected or as required by law.
9. Children’s Privacy
The Site and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
10. Changes to Privacy Policy
We reserve the right to update this Privacy Policy from time to time. Any updates will be posted on the Site with a revised effective date.
11. Contact Information
For privacy inquiries or to exercise your rights, please contact our Privacy Officer at info@vascentral.com or call 403-986-0612.
13. Electronic Communication Consent
By using the communication services provided by Vasectomy Central (including text, email, phone calls, and the Ava Connect secure client portal), you consent to the electronic transmission of your medical information. We cannot guarantee the absolute confidentiality or security of electronic communications, and there are inherent risks associated with using such methods to transmit sensitive information. We will use reasonable efforts to safeguard your privacy, but we cannot ensure complete security.
You acknowledge the risks of using electronic communication, including potential interception, misdirection, or unauthorized access. You consent to receive communications from Vasectomy Central and understand that either you or the physician may withdraw consent to communicate electronically at any time by providing written notice.
14. External Links
The Site may contain links to third-party websites not operated by us. We do not control and are not responsible for the content, privacy practices, or policies of these external sites. We strongly encourage you to review the privacy policies and terms of any third-party websites you visit